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Confirmed Speakers

Invited speakers will provide inspiration and insight into Leading Sustainable, Next-Generation Improvement. We are delighted to confirm the following esteemed speakers for the event.

Beth Ripley MD, PhD is the Deputy Chief for the Office of Healthcare Innovation and Learning for the Veterans Health Administration and is an Associate Professor of Radiology at the University of Washington School of Medicine. In this role, she oversees a diverse portfolio of over 150 innovation projects across the Veterans Health Administration. She was the founding Director for the enterprise-wide VHA Office of Advanced Manufacturing, which has an ambitious goal: for every VA Medical Center to have access to 3D printing services, providing patient-specific health care solutions to all 9 million Veterans. She was the recipient of the 2020 Samuel J. Heyman Service to America Medal for Science and the Environment for her work with 3D Printing in VHA. She collaborates across multiple disciplines and has a passion for innovation and human-centered design.  

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Beth Ripley, MD, PHD, Deputy Chief of Healthcare Innovation and Learning for the Veterans Health Administration
Omar Lateef
Dr. Omar Lateef, MD, Chief Executive Officer, RUSH, Chicago, IL

Dr. Omar Lateef serves as the president and CEO of RUSH. In May 2019, he was appointed as president and CEO of RUSH University Medical Center, took on the role of president of RUSH in 2021, and became CEO in July 2022. Dr. Lateef has led RUSH forward toward the future of health care with a steadfast eye on quality and equity. Looking towards the future, RUSH is expanding its reach, making care more accessible through a robust digital experience strategy, new locations, and extensive partnerships.

Prior to becoming president and CEO of RUSH University Medical Center, Dr. Lateef was its chief medical officer. He earned a bachelor’s degree in religious studies from the University of Florida-Gainesville in 1995. He received his medical degree from Des Moines University and completed his internship and residency at New York University Downtown Hospital. He completed a fellowship in pulmonary and critical care medicine at RUSH University Medical Center in 2005. 

Dr. John Toussaint is an Internist and one of the foremost figures in the adoption of organizational excellence principles in healthcare. In 2008 he founded Catalysis, a nonprofit education institute, that has launched peer-to-peer learning networks, developed in-depth workshops, and created many products – including books, DVDs and webinars. Catalysis sponsors the annual Lean Healthcare Transformation Summit in both the U.S. and in Europe. Dr. Toussaint has published articles in major medical journals such as Health Affairs and JAMA as well as major business journals such as Harvard Business Review. He has written three award winning books chronicling the journey of many organizations on the journey to enterprise excellence. 

John Toussaint
John Toussaint, MD, Chief Executive Officer, Catalyst

He continues to be a student of building excellence into healthcare operations, learning from over 220 organizations in 19 countries, transferring this knowledge into articles and books and to executive teams around the world.

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Nigam Shah, MD, Chief Data Scientist, Stanford Medicine - Health Care

Dr. Nigam Shah is Professor of Medicine at Stanford University, and Chief Data Scientist for Stanford Health Care. His research is focused on bringing AI into clinical use, safely, ethically. and cost-effectively. Dr. Shah  leads artificial intelligence and data science efforts for advancing the scientific understanding of disease, improving the practice of clinical medicine and orchestrating the delivery of health care.

Dr. Nigam Shah is Professor of Medicine at Stanford University, and Chief Data Scientist for Stanford Health Care. His research is focused on bringing AI into clinical use, safely, ethically. and cost-effectively. 

Dr. Shah leads artificial intelligence and data science efforts for advancing the scientific understanding of disease, improving the practice of clinical medicine and orchestrating the delivery of health care.

Kedar Mate, MD, is the President and Chief Executive Officer at the Institute for Healthcare Improvement (IHI), President of the Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College. Dr. Mate’s scholarly work focuses health care quality, health equity, and approaches to achieving large-scale change. Previously Dr. Mate worked at Partners In Health, the World Health Organization, and Brigham and Women’s Hospital. He is widely published, serves on multiple health system and company Boards, and has received numerous honors including a Soros, Fulbright and Aspen Fellowship, and was recently named to Modern Healthcare’s Top 100 Most Influential healthcare executives in the US. He graduated from Brown University with a degree in American History and from Harvard Medical School with a medical degree.  You can follow him on twitter at @KedarMate

RICHMOND, VIRGINIA- JUNE 23: Dr. Kedar Mate, President and CEO of Institute for Healthcare Improvement, poses for a portrait June 23, 2021 in Richmond, Virginia. (Photo by Julia Rendleman/Getty Images for HealthLeaders )
Kedar Mate, MD, President and Chief Executive Officer at the Institute for Healthcare Improvement
Sean Paul Teeling
Seán Paul Teeling, PhD, Lecturer, Researcher & Fellow in Teaching and Academic Development, University College Dublin, Ireland

Seán Paul Teeling, PhD is a Lecturer, Researcher and Fellow in Teaching and Academic Development at University College Dublin, Ireland. He lectures and researches in person-centered process improvement and has received teaching excellence awards at both college and university level. Over the last eight years, he has collaborated with both clinical practice and research-based colleagues in the development of a person-centered model of Lean Six Sigma, officially launched in 2023, and now in use in healthcare facilities in six countries. Dr. Teeling is a Lean Six Sigma Master Black Belt, an accredited facilitator of Person-Centred Cultures in Healthcare, and is an honorary senior research fellow with the Centre for Person-Centred Practice Research, Queen Margaret University, Edinburgh, Scotland.  His research focuses on the impacts of improvement on all involved in care delivery, both patients and staff. Prior to his current role, Dr Teeling  had a clinical background in general and pediatric nursing, working in and managing Operating Room (OR) services internationally.  He co-founded the Mater Lean Academy, a joint enterprise with University College Dublin and the Mater Misericordiae University hospital, which celebrated a decade of improvement in 2023. The Academy co-delivers practice-based person-centered improvement programs and has facilitated over 350 substantive improvement initiatives with 52 clinical partners in the last decade. 

Elaine Mead is Executive Director of Improvement, Care and Compassion, IC&C, an organization committed to supporting leaders on their improvement journey across the UK and Europe. Elaine has enjoyed over 35 years experience working in clinical, managerial and executive roles within the National Health Service across the UK. Elaine originally trained as a radiographer with experience in general, research and academic settings. She was privileged to serve as the Chief Executive of NHS Highland for eight years. In this role Elaine was responsible for the development of the first fully integrated health and care system in Scotland, which continues to support services across 41% of the most remote and rural land mass of the UK. Elaine is a passionate ambassador for continuous quality improvement and led the development of the Highland Quality Approach, a management system supporting NHS Highland to improve quality of care based on increasing value.

Elaine has become increasingly alert to the impact of healthcare on climate change, population health, and pollution and combines these interests as PhD candidate at University College Dublin, researching the potential interface between quality improvement and sustainable healthcare. Elaine was past Chair of the International Alliance of Water

Elaine Mead
Elaine Mead, Executive Director of Improvement, Care and Compassion (IC&C)

Stewardship where she remains an active board member and was awarded Fellowship status for her work as Chair of the Greener Health Special Interest Group for the UK Institute of Health and Social Care Management.  Elaine coaches and supports teams at Board and Executive on quality management systems, leading for improvement and sustainability as Leadership Faculty for the Institute of Health Improvement and was Executive Sensei for NHS Improvement Vital Signs programme in England.  As a founding member of the Catalysis European CEO Forum, Elaine now continues to connect colleagues across Europe as Lead Faculty, facilitating and supporting the Forum Gemba visits from her base in Scotland.

Francis C. Arrillaga Alumni Center

Alice R. Georgitso, MPH, joins the SMCI Advisory Committee as our first Patient Partner. Alice has served as a Patient Partner with the Stanford Health Care (SHC) Patient & Family Partner Program for over 4 years and was appointed Chairperson of the Adult Congenital Heart Program Patient & Family Advisory Council in January 2020. She assisted in developing the Stanford Adult Congenital Heart Program’s Peer-to-Peer Program and serves as a Mentor to ACHD patients pre-and-post-organ transplantation. Alice has presented Stanford Health Care’s C-I-CARE framework for structuring best practice communications and developing relationship-based care approaches with patients and colleagues to 500+ Stanford Medicine Directors, Managers and Clinical Staff.

Alice is a Patient Relations Manager at Stanford Health Care. Within her role, she provides a channel for problem resolution to promote the highest quality of care and service excellence. Alice has also worked as an Unrelated Donor Search Coordinator with the Blood & Marrow Transplant at Stanford Health Care to coordinate allogeneic hematopoietic stem cell transplants through collaborative planning and partnership with the National Marrow Donor Program and SHC clinicians. Prior to her work with SHC, she was the Community Service Foundation Director at San Mateo County Medical Association where she partnered with local stakeholders and clinicians to expand county-wide community health programs to diverse populations. She has also delivered invaluable community health services through her work with the American Heart Association.

Alice earned her Bachelor of Arts in Sociology and Biology at Saint Bonaventure University in Olean, NY and her Master of Public Health from SUNY Buffalo in Buffalo, NY. Alice is a member of The Beryl Institute and Adult Congenital Heart Association professional associations, Donor Network West partner advocating for organ, eye, tissue, and blood donation, and remains an active volunteer with SHC. Alice continues to promote patient-and-family-centered care in both hospital and community settings to support precision health and improve the healthcare experience for patients, families, and clinicians.

John Shook learned about lean management while working for Toyota for 11 years in Japan and the U.S., helping it transfer production, engineering, and management systems from Japan to NUMMI and other operations around the world. While at Toyota's headquarters, he became the company's first American kacho (manager) in Japan. In the U.S., Shook joined Toyota’s North American engineering, research and development center in Ann Arbor, Michigan as general manager of administration and planning. His last position with Toyota was as senior American manager with the Toyota Supplier Support Center in Lexington, Kentucky, assisting North American companies adopt the Toyota Production System. Shook co-authored Learning to See, the book that introduced the world to value-stream mapping. He also co-authored Kaizen Express, a bi-lingual manual of the essential concepts and tools of the Toyota Production System. With Managing to Learn, Shook revealed the deeper workings of the A3 management process that is at the heart of Toyota’s management and leadership.
Shook is an industrial anthropologist with a master’s degree from the University of Hawaii, a bachelor’s degree from the University of Tennessee, and is a graduate of the Japan-America Institute of Management Science. At the University of Michigan, he was director of the Japan Technological Management Program and faculty member of the Department of Industrial and Operations Engineering.
Shook is the author of numerous articles, including "How to Change a Culture: Lessons from NUMMI"; Sloan Management Review, January 2010, which won Sloan’s Richard Beckhard Memorial Prize for outstanding article in the field of organizational development.

The Stanford Medicine Center for Improvement benefits from the diversity of its members and the richness of the experiences that they bring. Although the program continues to evolve from when it first launched in October 2019, we continue to reach out to improvers across Stanford Medicine in the School of Medicine, Stanford Health Care, Stanford Children’s Health, Stanford ValleyCare, UHA and PCHA. We welcome everyone from every discipline and recognize that we are stronger together as we value the contributions of every member of our teams.

Dr. Paul Maggio is the Chief Quality Officer of Stanford Health Care. Prior to being appointed the SHC CQO, he was Vice Chair of Surgery for Clinical Affairs, Associate Chief Medical Officer of Operational Effectiveness, and Associate Director of the Adult Intensive Care Unit. He trained in General Surgery at Brown University and obtained advanced training in Adult Surgical Critical Care and Trauma at the University of Michigan. He holds a Masters of Business Administration from the University of Michigan and is triple board certified in General Surgery, Critical Care, and Medical Informatics. In addition to being a clinician and surgeon, Dr. Maggio participates in the National Committee on Healthcare Engineering for the American College of Surgeons, and his research interests are focused on the delivery of high-value care.

Dr. Maggio received the SHC Board of Hospital Director’s Denise O’Leary Award for Clinical Excellence in 2013

Micah Duchesne joined Stanford Medicine in 2020 as a Principal Consultant project managing the deployment and operations of the Hospital Incident Command System (HICS) for COVID-19. He is now the Administrative Director of Performance Improvement at Stanford Health Care where he leads annual operations planning, improvement consulting, and capability development. Micah is also a Fellow at the Stanford Medicine Center for Improvement.

Before joining Stanford, Micah was an independent consultant for his company Silicon Valley Strategy Group, which partnered with Novartis and the Perelman School of Medicine at the University of Pennsylvania to commercialize cellular therapies. He led a team of clinicians from Europe, Japan, and Australia in designing a global logistics model and quality management system for Kymriah, the world's first approved CAR-T therapy, and helped create an international advisory board aimed at improving global capacity.

Prior to independent consulting, Micah was the Director of Performance Improvement at Kaiser's Santa Clara Medical Center, and he previously held improvement roles of increasing complexity within other health systems. Micah has both a Bachelor of Science in Accounting and Master of Health Services Administration from Mississippi College. He also holds certifications as a Lean Six Sigma Master Black Belt and Project Management Professional.

As a professional, Micah enjoys organizing complex stakeholder ecosystems, clarifying ambiguous goals, aligning visions, and driving high-stakes change. As a human, Micah just enjoys breaking a sweat. While he's not at work, he's at his very own gym in San Jose, CrossFit Moxie. You can find him there coaching olympic weightlifting or working out with his wife. He has a daughter in elementary school and two gym dogs.