Advisory Committee

The Advisory Committee of the Stanford Medicine Center for Improvement is comprised of thought leaders internal and external to Stanford Medicine with expertise in clinical and administrative operations, improvement, change management, organizational behavior and leadership in complex systems. Their charge is to guide the Center leadership in shaping the Center’s Mission and Vision as well as advising on the setting and execution of Center priorities. The Advisory Committee members provide external perspectives and reviews as well as advocacy and support for the Center’s programs, strategic direction, and overall objectives. The Committee convenes quarterly or as needed at the call of the chairpersons. Committee members serve a three-year term and may be reappointed. Terms are renewed in August, beginning in August 2022.

Committee Co-Chairs


Lane Donnelly


Paul Maggio

Maureen Bisognano

Marcia Cohen

Bob Harrington

Amy Edmondson

Stephen Ezeji-Okoye

Karen Frush

Alice Georgitso

Mary Hawn

Brent James

Mary Leonard

Frank Longo

Dennis Lund

Rick Mazjun

Quinn McKenna

Arnold Milstein

Niraj Sehgal

Edgar Schein

John Shook

Tait Shanafelt

David Stevenson

Norman Rizk

Alice R. Georgitso, MPH, joins the SMCI Advisory Committee as our first Patient Partner. Alice has served as a Patient Partner with the Stanford Health Care (SHC) Patient & Family Partner Program for over 4 years and was appointed Chairperson of the Adult Congenital Heart Program Patient & Family Advisory Council in January 2020. She assisted in developing the Stanford Adult Congenital Heart Program’s Peer-to-Peer Program and serves as a Mentor to ACHD patients pre-and-post-organ transplantation. Alice has presented Stanford Health Care’s C-I-CARE framework for structuring best practice communications and developing relationship-based care approaches with patients and colleagues to 500+ Stanford Medicine Directors, Managers and Clinical Staff.

Alice is a Patient Relations Manager at Stanford Health Care. Within her role, she provides a channel for problem resolution to promote the highest quality of care and service excellence. Alice has also worked as an Unrelated Donor Search Coordinator with the Blood & Marrow Transplant at Stanford Health Care to coordinate allogeneic hematopoietic stem cell transplants through collaborative planning and partnership with the National Marrow Donor Program and SHC clinicians. Prior to her work with SHC, she was the Community Service Foundation Director at San Mateo County Medical Association where she partnered with local stakeholders and clinicians to expand county-wide community health programs to diverse populations. She has also delivered invaluable community health services through her work with the American Heart Association.

Alice earned her Bachelor of Arts in Sociology and Biology at Saint Bonaventure University in Olean, NY and her Master of Public Health from SUNY Buffalo in Buffalo, NY. Alice is a member of The Beryl Institute and Adult Congenital Heart Association professional associations, Donor Network West partner advocating for organ, eye, tissue, and blood donation, and remains an active volunteer with SHC. Alice continues to promote patient-and-family-centered care in both hospital and community settings to support precision health and improve the healthcare experience for patients, families, and clinicians.

John Shook learned about lean management while working for Toyota for 11 years in Japan and the U.S., helping it transfer production, engineering, and management systems from Japan to NUMMI and other operations around the world. While at Toyota's headquarters, he became the company's first American kacho (manager) in Japan. In the U.S., Shook joined Toyota’s North American engineering, research and development center in Ann Arbor, Michigan as general manager of administration and planning. His last position with Toyota was as senior American manager with the Toyota Supplier Support Center in Lexington, Kentucky, assisting North American companies adopt the Toyota Production System. Shook co-authored Learning to See, the book that introduced the world to value-stream mapping. He also co-authored Kaizen Express, a bi-lingual manual of the essential concepts and tools of the Toyota Production System. With Managing to Learn, Shook revealed the deeper workings of the A3 management process that is at the heart of Toyota’s management and leadership.
Shook is an industrial anthropologist with a master’s degree from the University of Hawaii, a bachelor’s degree from the University of Tennessee, and is a graduate of the Japan-America Institute of Management Science. At the University of Michigan, he was director of the Japan Technological Management Program and faculty member of the Department of Industrial and Operations Engineering.
Shook is the author of numerous articles, including "How to Change a Culture: Lessons from NUMMI"; Sloan Management Review, January 2010, which won Sloan’s Richard Beckhard Memorial Prize for outstanding article in the field of organizational development.

The Stanford Medicine Center for Improvement benefits from the diversity of its members and the richness of the experiences that they bring. Although the program continues to evolve from when it first launched in October 2019, we continue to reach out to improvers across Stanford Medicine in the School of Medicine, Stanford Health Care, Stanford Children’s Health, Stanford ValleyCare, UHA and PCHA. We welcome everyone from every discipline and recognize that we are stronger together as we value the contributions of every member of our teams.

Dr. Paul Maggio is the Chief Quality Officer of Stanford Health Care. Prior to being appointed the SHC CQO, he was Vice Chair of Surgery for Clinical Affairs, Associate Chief Medical Officer of Operational Effectiveness, and Associate Director of the Adult Intensive Care Unit. He trained in General Surgery at Brown University and obtained advanced training in Adult Surgical Critical Care and Trauma at the University of Michigan. He holds a Masters of Business Administration from the University of Michigan and is triple board certified in General Surgery, Critical Care, and Medical Informatics. In addition to being a clinician and surgeon, Dr. Maggio participates in the National Committee on Healthcare Engineering for the American College of Surgeons, and his research interests are focused on the delivery of high-value care.

Dr. Maggio received the SHC Board of Hospital Director’s Denise O’Leary Award for Clinical Excellence in 2013

Micah Duchesne joined Stanford Medicine in 2020 as a Principal Consultant project managing the deployment and operations of the Hospital Incident Command System (HICS) for COVID-19. He is now the Administrative Director of Performance Improvement at Stanford Health Care where he leads annual operations planning, improvement consulting, and capability development. Micah is also a Fellow at the Stanford Medicine Center for Improvement.

Before joining Stanford, Micah was an independent consultant for his company Silicon Valley Strategy Group, which partnered with Novartis and the Perelman School of Medicine at the University of Pennsylvania to commercialize cellular therapies. He led a team of clinicians from Europe, Japan, and Australia in designing a global logistics model and quality management system for Kymriah, the world's first approved CAR-T therapy, and helped create an international advisory board aimed at improving global capacity.

Prior to independent consulting, Micah was the Director of Performance Improvement at Kaiser's Santa Clara Medical Center, and he previously held improvement roles of increasing complexity within other health systems. Micah has both a Bachelor of Science in Accounting and Master of Health Services Administration from Mississippi College. He also holds certifications as a Lean Six Sigma Master Black Belt and Project Management Professional.

As a professional, Micah enjoys organizing complex stakeholder ecosystems, clarifying ambiguous goals, aligning visions, and driving high-stakes change. As a human, Micah just enjoys breaking a sweat. While he's not at work, he's at his very own gym in San Jose, CrossFit Moxie. You can find him there coaching olympic weightlifting or working out with his wife. He has a daughter in elementary school and two gym dogs.

Dr. Niraj Sehgal is a Professor of Medicine, Chief Medical Officer for Stanford Healthcare, and Senior Associate Dean for Clinical Affairs in the School of Medicine. His clinical practice is focused in hospital medicine, while his academic career has been focused on leading initiatives that foster interprofessional teamwork/communication, promote a culture for learning/improvement, and cultivate workforce development as key strategies to deliver outstanding patient outcomes. He’s also worked to establish and influence the role of quality and safety as an academic endeavor.

Prior to returning to Stanford in September 2020, Niraj spent 16 years at UCSF where he held several leadership roles that included directing a medical service, leading a faculty development program, directing physician leadership programs, and serving as the first Associate Chair for Quality & Safety within an academic department. His final role was as UCSF Health’s inaugural Chief Quality Officer where he worked to further align and improve the care delivery system. Niraj is also a passionate teacher and mentor who was inducted into UCSF's Academy of Medical Educators in 2009.

Dr. Stephen Ezeji-Okoye has served as Crossover Health’s Chief Medical Officer since July 2019.  Prior to this he served as the Medical Director at Crossover’s medical clinic at Facebook, Life @Wellness.  Dr. Ezeji-Okoye came to Crossover Health in January 2019 from the VA Palo Alto Health Care System (VAPAHCS). He was with VAPAHCS for over 26 years, serving as Deputy Chief of Staff for the last 12. Dr. Ezeji-Okoye has also served as a Clinical Professor (Affiliated) at Stanford University School of Medicine, as a national consultant to the VA on the use of Integrative Medicine practices in VA care, and as an Advisory Council member to the National Institute of Health’s National Center for Complementary and Integrative Health. 

Dr. Ezeji-Okoye graduated magna cum laude from Harvard College where he earned an A.B. in Anthropology. He attended medical school at the University of Texas Health Science Center at Houston. He completed an internship, residency and chief residency in Internal Medicine at Stanford.  He has a passion for population health and in redesigning systems to drive improvements in quality and efficiency.

Dr. Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles. He is a member of the National Academy of Medicine (formerly known as the Institute of Medicine), and participated in many of that organization's seminal works on quality and patient safety. He is a Fellow of the American College of Physician Executives. He holds faculty appointments at several universities. He is was formerly Chief Quality Officer, and Executive Director, Institute for Healthcare Delivery Research at Intermountain Healthcare, based in Salt Lake City, Utah. Before coming to Utah in 1986, he was Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health.

Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has personally trained more than 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results (and over 50 "sister" training programs in more than 10 countries)

He has been honored with a series of awards for quality in health care delivery, including (among many): -Deming Cup - Columbia University School of Business, 2011 -C. Jackson Grayson Medal, Distinguished Quality Pioneer - American Quality and Productivity Center, 2010 -Joint Commission Ernest A. Codman Award, 2006 -AHA HRET TRUST Award, 2005 -National Committee for Quality Assurance (NCQA) Quality Award, 2005 -American College of Medical Quality Founders' Award, 1999 For 8 of first the 9 years it existed, he was named among Modern Physician's "50 Most Influential Physician Executives in Healthcare." He was named among the "100 Most Powerful People in Healthcare" (Modern Healthcare) for over 5 years, and Modern Healthcare's "25 Top Clinical Informaticists". He holds the following degrees; Bachelor of Science degrees in Computer Science (Electrical Engineering) and Medical Biology; an M.D. degree (with residency training in general surgery and oncology); and a Master of Statistics degree. He serves on several non-profit boards of trustees dedicated to clinical improvement and patient safety.

Maureen Bisognano, President Emerita and Senior Fellow, at the Institute for Healthcare Improvement (IHI), previously served as IHI’s President for 5 years and Executive Vice President and COO for 15 years. She is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the National Academy of Medicine, among other distinctions.

Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School, a Research Associate in the Brigham and Women's Hospital Division of Social Medicine and Health Inequalities, and serves on the boards of the Commonwealth Fund, Indiana University Health System, and Nursing Now.

Ms. Bisognano chairs the advisory board for the Well Being Trust, an independent institute with the mission to improve mental health and resilience across all ages in the US. She co-chairs, with Dr. Atul Gawande, the Massachusetts Coalition on Serious Illness Care. She serves as the chair for membership for the National Academy of Medicine section on administration. Prior to joining IHI, Ms. Bisognano was Senior Vice President of the Juran Institute, where she consulted with senior management on the implementation of total quality management in health care settings. Before that, she served as Chief Executive Officer of the Massachusetts Respiratory Hospital in Braintree, MA, where she implemented a hospital-wide strategic plan that improved the quality of care while simultaneously reducing costs. eventually serving as Chief Operating Officer from 1984-1987.

Dr. David K. Stevenson is the Harold K. Faber Professor of Pediatrics and is currently the Senior Associate Dean for Maternal & Child Health, the Co-Director of the Stanford Maternal & Child Health Research Institute, and the Principal Investigator for the March of Dimes Prematurity Research Center at Stanford University.    He has held numerous leadership roles at Stanford University School of Medicine, including Vice Dean and Senior Associate Dean for Academic Affairs.

Dr. Stevenson was recently selected to the AAAS for distinguished contributions to the field of neonatology and pediatrics, particularly

for his seminal studies on neonatal jaundice, bilirubin production and heme oxygenase biology. As a neonatologist, he has worked in neonatal jaundice and the prevention of preterm birth. Babies with jaundice have high levels of the pigment bilirubin, which can cause irreversible brain damage. Dr. Stevenson has explored noninvasive ways of monitoring and lowering bilirubin levels. He has also studied the causes of preterm labor in an effort to prevent preterm birth.

Quinn McKenna is the Chief Operating Officer for Stanford Health Care, a leading academic medical center that has repeatedly been ranked in the top 10 of the best hospitals in the nation by U.S. News & World Report. Stanford Health Care is well known for advanced patient care, particularly for the treatment of rare and complex diseases and disorders in areas such as cardiovascular health, cancer, neurosciences, and other surgical services. Prior to coming to Stanford, McKenna was the Chief Operating Officer for the University of Utah Hospitals & Clinics in Salt Lake City, Utah.

McKenna has almost 30 years of leadership experience in a variety of health care organizations. His career has emphasized strategic program development and operational accountability. In his current role as a member of the executive team at Stanford Health Care, he is responsible for the development and implementation of operational strategies that ensure the ongoing financial success of the organization and to fulfill its safety, satisfaction, and quality priorities.

Throughout his career, McKenna has served in senior executive positions in a variety of organizations. He was the Chief Operating Officer for the University of Washington and for Iasis Healthcare. Prior to these roles, McKenna served as operations administrator with the Sisters of Providence. Early in his career, McKenna served for 10 years as a management consultant to more than a dozen of the country’s premier academic medical centers.

Most recently, McKenna has been named one of Modern Healthcare magazine’s 2017 Top 25 COOs in Healthcare.

McKenna earned his Master of Health Administration from the University of Washington and also has a Bachelor of Science in Business Finance from Utah State University, as well as a minor in Economics.

Dr. Longo received his MD from the University of California, San Diego in 1981 and his PhD in 1983. Following an internship in medicine at New York University, he trained as a resident in neurology at the University of California, San Francisco where he also completed a fellowship in neurobiology. He joined the UCSF faculty and eventually served as professor and vice chair of UCSF’s Department of Neurology. Before joining Stanford in 2006, Dr. Longo was the H. Houston Merritt Professor and Chair of Neurology at the University of North Carolina – Chapel Hill. At Stanford, Dr. Longo serves as the George E. and Lucy Becker Professor and Chair of the Department of Neurology and Neurological Sciences and along with his colleagues focuses on building programs in neurology and the neurosciences. His interests include translational research in neurodegenerative disease therapeutics, providing patient care in the Stanford Memory Disorders Clinic, and mentoring medical students and other trainees. Dr. Longo is the 2015 recipient of the inaugural Melvin R. Goodes Prize for Excellence in Alzheimer’s Drug Discovery from the Alzheimer’s Drug Discovery Foundation, and his team’s work on Alzheimer’s therapeutics was featured on the cover of Time Magazine in 2016.

Tiffany Christensen, Vice President of Experience Integration at The Beryl Institute, approaches her work from the perspective of a patient living with cystic fibrosis having undergone 2 double lung transplants as well as an Experience Professional. Christensen is a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare.

After working as a professional patient advocate in a major academic medical center, Tiffany began to merge her perspective as a life-long patient and experience professional. Today, Tiffany specializes in workshops, keynotes and writings that serve as a bridge between the professional and patient experience, grounded in strategies to capture and act on the lived experience of staff, clinicians, patients and families. In addition, she has a focus on integration of safety, quality and experience in healthcare as well as the authentic integration of the patient’s voice for meaningful improvement. Tiffany possess a rare perspective—one that is deeply grounded in compassion for both sides of the bed—and uses that perspective to help audiences reshape their understanding of “the practice of experience.”

Tiffany is also a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the co-creator of her own workshop series for developing and advancing Patient Advisory Programs that has been well tested in multiple HEN/HIIN cycles. Tiffany has published multiple white papers and other writings through The Beryl Institute and Patient Experience Journal. Currently, Tiffany serves on IHI’s Certification Board for Professionals in Patient Safety, The Joint Commission’s PFAC and Stanford Medicine’s Center for Improvement.

Marcia Cohen is the Senior Associate Dean for Finance and Administration for the Stanford University School of Medicine, a position she has held since 2006. Reporting to the Dean, Marcia is responsible for the oversight and direction of strategy and operations of the School's financial, administrative, and information technology functions. She has financial oversight for the School's $2.0 billion budget, and sets financial and administrative policy for the School, including its 27 academic departments and 8 interdisciplinary institutes and centers.

Prior to joining Stanford in 2003, Ms. Cohen served as the Director of Finance in the Department of Medicine at the University of California, San Francisco (UCSF). Prior to UCSF, Marcia was a management consultant with Touche Ross ( now Deloitte) including 5 years based in Hong Kong. Marcia graduated with a B.A. magna cum laude, majoring in Economics, from Carleton College and holds an MBA from the Yale University School of Management.

Dr. Tait Shanafelt is the Chief Wellness Officer, Asociate Dean, and Jeanie and Stewart Richie Professor of Medicine at Stanford University. Dr. Shanafelt is a hematologist/oncologist whose clinical work focuses on the care of patients with chronic lymphocytic leukemia. He is a member of the National Cancer Institute (NCI) Leukemia Steering Committee and is currently the principle investigator on three R01 grants from the NCI. He has been the principle investigator on numerous clinical trials testing new treatments for patients with chronic lymphocytic leukemia including two national phase three trials for the Eastern Cooperative Oncology Group (ECOG). He has published >350 peer review manuscripts and commentaries in addition to more than 100 abstracts and book chapters.

In addition to his leukemia research, Dr. Shanafelt is an international thought leader and researcher in the field of physician well-being and its implications for quality of care. His pioneering studies in this area nearly 20 years ago are credited with helping launch the entire field of organizational efforts to promote physician well-being. He previously served as the founding director of the Mayo Clinic Department of Medicine Program on Physician Well-being and served a 3 year term as the president of the Mayo Clinic Voting Staff from 2013- 2016. In 2017, he moved to Stanford where he leads the WellMD Center. He is a member of the American College of Physicians.

Edgar H. Schein is Professor Emeritus from the M.I.T. Sloan School of Management. He has done pioneering work in organizational studies, organizational culture and leadership, process consulting, and career development. Ed’s contributions to the practice of O.D. date back to the early 1960s and continue with the recent publication of Organizational Culture and Leadership 5th Ed. (2017) and Humble Leadership: The power of relationships, openness and trust (2018), and The Corporate Culture Survival Guide, 2d Ed. (2019), all co-authored with his son Peter A. Schein, co-founder of who brings 30 years of hands-on experience in large and small companies leading growth initiatives in Silicon Valley.

Dr. Norman Rizk is the Senior Associate Dean for Clinical Affairs at Stanford and also the Chief Medical Officer of Stanford Health Care. Dr. Rizk specializes in Pulmonary and Critical Care Medicine, and holds an appointment as the Berthold and Belle N. Guggenhime Professor in Medicine. His clinical work for many years has been focused on intensive care and since 1997 he has been the Medical Director of the Intensive Care Units at Stanford.

His research interests include the prevention and control of critical care-related illnesses and complications including ventilator-associated pneumonia, spread of nosocomial infections, and prognosis of multiple organ system failure in intensive care units. Another interest includes infections and complications of therapy in immunocompromised hosts, including effects of chemotherapy and hematopoietic stem cell transplants.

Dr. Rizk attended and graduated from Harvard College and Yale University School of Medicine and completed his residency, chief residency and fellowship at UCSF Medical Center. After 7 years in the Palo Alto Medical Clinic, he joined the Stanford faculty, where he has been ever since. Dr. Rizk is board-certified in Critical Care Medicine, Internal Medicine, and Pulmonary Disease.

Dennis P. Lund, MD, was appointed the first holder of the Elizabeth Wood Dunlevie Professorship in Pediatrics in June 2017. Dr. Lund is the chief medical officer and professor of surgery at Lucile Packard Children’s Hospital Stanford and Associate Dean of faculty for maternal and child health at Stanford University School of Medicine.

Dr. Lund spent the first ten years of his career as a pediatric trauma and transplant surgeon at Boston Children’s Hospital, where he developed its level-1 trauma program, built a large pediatric surgical practice, and started an intestinal transplant program. In 1999, he was recruited to the University of Wisconsin-Madison and was named professor of surgery and surgeon-in-chief at the University of Wisconsin Children’s Hospital. During his 12-year tenure, Dr. Lund was chair of the Division of General Surgery.   He was also a major force behind the creation of the University of Wisconsin’s American Family Children’s Hospital. Prior to joining Stanford’s faculty in 2015, Dr. Lund was Executive Vice President of Phoenix Children’s Medical Group,  surgeon-in-chief at Phoenix Children’s Hospital and Professor of Surgery at the University of Arizona College of Medicine-Phoenix.

Dr. Lund earned his bachelor’s degree in biology cum laude from Harvard College and his medical degree from Harvard Medical School. He completed his general surgical internship and residency at Massachusetts General Hospital before completing his pediatric surgical residency.

Mary Leonard, MD, MSCE, is the Arline and Pete Harman Professor and Chair of the Department of Pediatrics at Stanford University School of Medicine and the Adalyn Jay Physician in Chief at Lucile Packard Children's Hospital Stanford. She assumed these positions on July 1, 2016.

Dr. Leonard’s multidisciplinary research program is primarily focused on the impact of chronic diseases and their therapies on bone metabolism, body composition and physical function. Her NIH-funded studies include six R01 grants as PI.

Throughout her career, Dr. Leonard has devoted the majority of her effort to patient-oriented research and mentoring junior investigators. Her overarching goal is to lead a vibrant, multidisciplinary, innovative research program that attracts new trainees to clinical research, serves as a launching pad for junior investigators, and improves bone health, nutrition, and clinical outcomes in children and adults with chronic disease. As evidence of her commitment to mentoring and success as a mentor, she was funded by an NIDDK K24 award for ten years. In 2007, she was awarded the inaugural Faculty Mentor Award by the Children’s Hospital of Philadelphia. She was a member of the Executive Committee of the University of Pennsylvania Department of Biostatistics and Epidemiology, and chaired the MS thesis committee for 17 trainees. She served/serve as the primary mentor on multiple NIH and Foundation career development grants, including 4 F32, 1 K07, and 5 K23 awards, a VA Career Development award, and American College of Rheumatology, American Society of Nephrology and National Kidney Foundation awards. She also mentored medical students funded by the Doris Duke Clinical Research Foundation and other sub-specialty societies.

She has published over 180 peer-reviewed manuscripts and is a member of the American Society of Clinical Investigation, the Society for Pediatric Research, and the Academic Pediatric Society. She has served as an Associate Editor for the leading kidney and bone scientific journals, and co-chaired international committees that developed clinical practice guidelines for the treatment of bone disease in children and adults with chronic disease


Dr. Milstein is a Professor of Medicine at Stanford and directs the University’s Clinical Excellence Research Center. The Center engages faculty from Health, Computer, and Social Sciences in the discovery and replication of innovative health care delivery methods that safely lower per capita health care spending for excellent care.

Before joining Stanford's faculty, his career of applied research spanned private and public sector healthcare delivery and policy. After creating a healthcare performance improvement firm that he expanded globally following its acquisition by Mercer, he co-founded three nationally influential public benefit initiatives, the Leapfrog Group in partnership with the Business Roundtable in 1998 and the Consumer Purchaser Alliance in 2001. Appointed to consecutive term as a Congressional MedPAC Commissioner, he originated two subsequently enacted legislative changes to improve the value of healthcare. He was a founding staff member and serves as the Medical Director of the Pacific Business Group on Health (PBGH), the largest employer-led regional healthcare improvement coalition in the U.S.

Citing his national impact on innovation in health care policy and delivery methods, he was selected for the highest annual award of both the National Business Group on Health (NBGH) and of the American College of Medical Quality. Elected to the Institute of Medicine (now, NAM) of the National Academy of Sciences, he chaired the planning committee of its workshop series on best methods to lower per capita health care spending and improve clinical outcomes. He was educated at Harvard (BA–Economics), Tufts (MD) and UC Berkeley (MPH Healthcare Evaluation).

Dr. Mary T. Hawn is the Emile Holman Professor of Surgery and Chair of the Department of Surgery at Stanford University. Dr. Hawn, a native of Michigan, received her education and general surgical training at the University of Michigan. She completed her minimally invasive surgical fellowship at Oregon Health and Sciences University. In addition, she earned her Masters in Public Health from the University of Michigan and a Certificate in Healthcare Quality and Safety from the University of Alabama at Birmingham.

Her clinical area of specialty is minimally invasive foregut surgery and the treatment of gastroesophageal reflux disease and achalasia. Dr. Hawn has extensive research in surgical quality measurement and national policy affecting surgical populations. Her work has changed guidelines for noncardiac surgery in patients with coronary stents and also informed policy about national surgical quality measurement.

Dr. Hawn serves as a Director of the American Board of Surgery and on the Board of Stanford Healthcare. She serves on the editorial board of the Annals of Surgery and the Journal of the American College of Surgeons and is the co-Editor of the surgical textbook Operative Techniques in Surgery. Dr. Hawn has several additional national leadership roles including Secretary of the American Surgical Association, District Representative for the Western Surgical Association, Treasurer for James IV Society and Chair of the Membership Committee for the Halsted Society.

Dr. Mary T. Hawn is the Emile Holman Professor of Surgery and Chair of the Department of Surgery at Stanford University. Dr. Hawn, a native of Michigan, received her education and general surgical training at the University of Michigan. She completed her minimally invasive surgical fellowship at Oregon Health and Sciences University. In addition, she earned her Masters in Public Health from the University of Michigan and a Certificate in Healthcare Quality and Safety from the University of Alabama at Birmingham.

Her clinical area of specialty is minimally invasive foregut surgery and the treatment of gastroesophageal reflux disease and achalasia. Dr. Hawn has extensive research in surgical quality measurement and national policy affecting surgical populations. Her work has changed guidelines for noncardiac surgery in patients with coronary stents and also informed policy about national surgical quality measurement.

Dr. Hawn serves as a Director of the American Board of Surgery and on the Board of Stanford Healthcare. She serves on the editorial board of the Annals of Surgery and the Journal of the American College of Surgeons and is the co-Editor of the surgical textbook Operative Techniques in Surgery. Dr. Hawn has several additional national leadership roles including Secretary of the American Surgical Association, District Representative for the Western Surgical Association, Treasurer for James IV Society and Chair of the Membership Committee for the Halsted Society.

Dr. Robert A. Harrington is a cardiologist and the Arthur L. Bloomfield Professor and Chairman of the Department of Medicine (DOM) at Stanford University. The DOM is the largest department at Stanford with 15 divisions and more than 600 faculty. He was previously the Richard Stack Distinguished Professor and the Director of the Duke Clinical Research Institute (DCRI) at Duke University. His research interests include evaluating antithrombotic therapies to treat acute ischemic heart disease, building local, national and international collaborations for the efficient conduct of innovative clinical research and trying to better understand and improve upon the methodology of clinical research, including the use of technologies to facilitate the conduct of clinical trials.

He has authored more than 640 peer-reviewed manuscripts, reviews, book chapters, and editorials. He is a senior editor of the 13th and 14th editions of Hurst’s The Heart, one of the leading textbooks of
cardiovascular medicine. He recently served a second term as a member and the chair of the US Food and Drug Administration Cardiovascular and Renal Drugs Advisory Committee.

Harrington is a member of the American Heart Association’s (AHA’s) Board of Directors and its President. He is an elected member of the Association of American Physicians, the Association of University Cardiologists and the National Academy of Medicine/Institute of Medicine. In 2016, he was named a Master of the American College of Cardiology. He was awarded the AHA’s Clinical Research Prize in 2017.

Harrington received his BA in English at the College of the Holy Cross, Worcester, MA and his MD from Tufts University School of Medicine, Boston MA. He did his internship, residency and served as the chief resident in internal medicine at the University of Massachusetts Medical Center. He trained in cardiology, interventional cardiology and clinical research (Duke Databank for Cardiovascular Disease) at Duke University Medical Center. Interested in innovative learning tools, Harrington can be followed
on Twitter @HeartBobH and on a monthly podcast on

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.

Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. In the early 1980s, she worked as Chief Engineer for architect/inventor Buckminster Fuller, and her book A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller (Birkauser Boston, 1987) clarifies Fuller's mathematical contributions for a non-technical audience. Edmondson received her PhD in organizational behavior, AM in psychology, and AB in engineering and design from Harvard University.

Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019; she also received that organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017.  She studies teaming, psychological safety, and organizational learning, and her articles have been published numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review and California Management Review. Her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley, 2019), offers a practical guide for organizations serious about success in the modern economy and has been translated into 11 languages.

Majzun is responsible for providing administrative leadership and direction of the operations of Lucile Packard Children's Hospital Stanford and all of the Stanford Children’s Health primary care and specialty services outpatient locations.

Majzun has more than two decades of leadership expertise in academic medical centers, with a focus in pediatrics and women’s health. He also has extensive experience in strategic planning and operations, and a strong background in lean management—all of which will be greatly beneficial to Stanford Children’s Health.

Prior to joining Stanford Children’s Health, Majzun served as president and chief operating officer for Women & Infants Hospital in Providence, Rhode Island; the vice president of operations at St. Louis Children’s Hospital; and vice president of Women & Infants for Barnes Jewish Hospital (BJH) and St. Louis Children’s Hospital, where he oversaw significant growth in volume and revenue.

Majzun earned a Master’s in Health Administration from Washington University and completed an Administrative Fellowship at Henry Ford Health System in Detroit, Michigan. He earned a Bachelor’s Degree in Journalism from the University of Missouri-Columbia.

Nilushka Melnick is the Director of Strategic Programs for the Office of the Chief Quality Officer at Stanford Health Care.  She is responsible for managing and developing programs that align with Stanford Medicine’s vision from the Integrated Strategic Plan and support the institution’s goal to become the best at getting better.  She oversees the management of and leads the integration and alignment of existing programs like the Improvement Capability Development Program (ICDP) and improvement training programs - Realizing Improvement through Team Empowerment (RITE) and Clinical Effectiveness Leadership Training (CELT) further with emerging programs and efforts such as the Center for Improvement.

Prior to joining SHC, Nilushka managed the Community Benefit medical education portfolio for Kaiser Permanente's Southern California Region for a variety of complex, matrixed, large scale initiatives like the feasibility study and business case for the Kaiser Permanente School of Medicine.  Nilushka has had the opportunity to work in several healthcare settings from community clinics to academic and private health systems where she worked in partnership with senior executives and physician leaders to align on, develop strategy for, build infrastructure for and execute on programs and initiatives that were uncharted.

Nilushka holds a Bachelor’s of Science in Neuroscience from the University of California, Riverside and a Masters in Public Health from Boston University. She is a certified Lean Six Sigma Black Belt and faculty for SHC RITE and CELT programs.  She is an inaugural co-chair for the Stanford Medicine’s Women and Allies Employee Resource Group, a member of Women Health Care Executives and American College of Healthcare Executives.  She teaches mindfulness meditation classes in the community.

Celina Meza is the Project/Program Coordinator for Strategic Programs in the Office of the Chief Quality OfficerDepartment in Stanford Health Care. She provides support for the Stanford Medicine Center for Improvement. The mission of the Center is to support Stanford Medicine in being “the best at getting better”.

Celina began her career at Stanford Health Care in 2008in Ambulatory Care in the Orthopedic Clinicas an office assistant. She helped develop a new clinic, Stanford Coordinated Care, which opened in 2012for patients with chronic conditions. The team of medical professionals worked in partnership with patients to improve the quality of their lives. Celina then wentontoAging Adult Services, a department connecting patients discharged from the hospital with resources in the community. She assisted in projects regarding discharge and readmission from Skilled Nursing Facilities to Stanford Health Care. Celina was involved in community programs such as Chronic Disease Self-Management a six-week workshop she facilitated and Strong for Life, a senior exercise program where she provided administrative assistance. Celina was a member on the shared governance leadership committee in the Social Work Case Management department that framed goals for the department and created new standard policies.