The Problem:Patients with thyroid cancer were often arriving for their follow up visits without necessary labs or imaging leading to an unproductive visit. This information would need to be reviewed at a later time asynchronously with the patient, leading to delays in treatment and inefficient workflow. As we sought to understand the different causes of this problem, we prioritized having a […]
For our team’s CELT project, we had to implement the use of a new product and process within a multi-disciplinary team. It was an interesting experience navigating the wide variety of stakeholders, their needs, and the process nuances. Learn how we did it successfully!
Cut to the Chase! I am sure we have all heard this phrase when someone is asking us to get to the point. Although it can feel pushy and somewhat disrespectful at times, is it valid? Especially when presenting improvement work? The saying originated from silent films and was thought to be coined by American […]