Employee engagement is a crucial factor for the success of any organization. Engaged employees are more productive, less likely to leave, and provide better customer service. In healthcare, staff engagement is particularly important as it can impact outcomes and determine value. Value influences individual choice in healthcare In this blog post, we will explore the impact of increasing staff engagement in a healthcare organization, focusing on the Navigation Team.
The Cancer Infusion areas have too many overbooks (definition in background), leading to delays in treatment for patients and schedules over-capacity during peak hours of operation.