Cancer Center South Bay requires a minimum of approximately 200 Real Time Location System badges per day based on a unique patient volume of approximately 300. Several times a week we do not have the required number of badges in circulation, and this has a negative impact on patient care and the patient experience.
For our team’s CELT project, we had to implement the use of a new product and process within a multi-disciplinary team. It was an interesting experience navigating the wide variety of stakeholders, their needs, and the process nuances. Learn how we did it successfully!