Reducing Unproductive Visits for Thyroid Cancer Patients – Kaniksha Desai

The Problem:Patients with thyroid cancer were often arriving for their follow up visits without necessary labs or imaging leading to an unproductive visit. This information would need to be reviewed at a later time asynchronously with the patient, leading to delays in treatment and inefficient workflow. As we sought to understand the different causes of this problem, we prioritized having a […]