The Stanford Medicine Integrated Strategic Plan (ISP) includes fostering “a compassionate, diverse, and inclusive culture that empowers and develops our people and strengthens our community” as an Enabler for our Value Focused pillar. Anecdotally, many leaders at Stanford Medicine have identified better “teamwork” and “culture” as critical next steps in our Quality journey. Finally, achieving the Triple Aim – to improve the experience of care, the health of populations, and lower per capita cost – will require better teamwork and achieving a fourth aim: improving the experience of care providers.
The Safety, Quality, & Value (SQV) Whitepaper for the ISP also calls for improved teamwork in numerous ways, including an overarching recommendation to “develop a communitarian culture in which leaders share an institutional rather than individual mindset and are committed to sustainable improvement in safety, quality, value, and patient experience”. The white paper also explicitly calls for an investment in “team training to promote collaborative approaches to patient care in the OR, ICUs and inpatient services.” The Teamwork Advisory Council of the Stanford Medicine Center for Improvement will look at the entire continuum of care, including ambulatory care.
There are many past and current efforts to improve “teamwork” and “culture” at Stanford Medicine. These efforts are highly variable in their scope, effectiveness, and grounding in evidence-based, scientific approaches for enhancing teamwork. An extensive evidence base supports the effectiveness of specific teamwork interventions in numerous settings for healthcare delivery.
Stanford Medicine has also prioritized professionalism and wellness, which have significant interdependencies with high functioning teams. The team work Council’s purpose is to:
Mary Grace Cerezo