The Social and Technical Domains in Quality and Safety
May 18th, 2021
In this lecture, we will discuss the approach to improving a culture of quality and safety (high reliability) by discussing both the technical and social domains that contribute. By focusing on both your technical domain, the task processes, or how the work is done, as well as your social domain, how those doing the work interact, a path to optimal execution can be outlined. Challenges related to the high complexity of complex care will also be discussed.
Lane F. Donnelly
Lane F. Donnelly MD is currently Chief Quality Officer and Christopher G. Dawes Endowed Director of Quality at Lucile Packard Children’s Hospital and Stanford Children’s Health. He is also a Professor of Radiology and Pediatrics and the Associate Dean, Maternal and Child Health (Quality and Safety) in the School of Medicine at Stanford University. He also serves as the Co-Executive Director of Stanford Medicine Center for Improvement.
Dr. Donnelly has been an NIH funded researcher, has published 270 peer review manuscripts that have been cited over 10,000 times and has authored multiple textbooks, including Pediatric Imaging: The Fundamentals, a lead selling textbook on pediatric imaging. Many improvement projects for which he was a contributor have received multiple national recognitions including International Quality Radiology Network’s Quality-Improvement in Radiology Practices Paper Competition: Annual Award 2008 (Paper of the Year); Caffey Award –for Outstanding Presented Paper, Society for Pediatric Radiology (2001, 2009, 2011); 2012 British Medical Association Book Awards; Singleton–Taybi Award for Lifetime Achievements in Education, Society for Pediatric Radiology (2009); Journal of the AmericaCollege of Radiology 2018 Paper of the Year Award; and the 2009 Best Scientific Paper Award -Institute for Healthcare Improvement (IHI) and the RSNA Honored Educator Award (2019).Dr. Donnelly has served on the Board of Trustees for both the American Board of Radiology and the Society for Pediatric Radiology Stanford University School of Medicine.
