Ingraining Equity Concerns into Performance Improvement Methodology: The Montefiore Experience

LECTURE SERIES
Written By Lauren Fulton

May 27th, 2025

Performance improvement methodologies do not traditionally include any structures that encourage analysis of how bias, inequity, or social drivers of health (SDOH) contribute to outcomes. The Montefiore Center for Performance Improvement developed a novel quality improvement (QI) toolkit that ingrains these issues into the Institute for Healthcare Improvement's Model for Improvement. Dr. Ganz-Lord will talk through the rationale for changing the existing process, the barriers to implementing the amended tools, and the data supporting the effectiveness of using this approach.

Fran Ganz-Lord, MD, FACP

Dr. Fran Ganz-Lord is an internist in Yonkers, New York and is affiliated with multiple hospitals in the area, including New York-Presbyterian Hospital-Columbia and Cornell and Montefiore Einstein. She received her medical degree from Tufts University School of Medicine and has been in practice for more than 20 years.

Lauren Fulton

I am a Creative Director and Designer with 10 years of experience. My true passion lies in helping small to medium size brands discover who they are, and how they can make an impact through design.

I work across a spectrum of mediums including UX design, web design, branding, packaging, and photography/illustration art direction. I work with start-ups and medium-sized brands from fashion to blockchain and beyond.


https://www.laurenfultondesign.com/
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